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QuikHelp: How it can help dispatchers, first responders and incident victims
The benefits below are what first responders can have access to AT NO COST
A simple-to-use and simple-to-deploy solution that's designed to complement any dispatch workflow
How QuikHelp works
When an incident occurs, schools, hospitals and other business entities can use their existing desktop computers, laptops, tablets and smartphones to send an alert for help to dispatchers AND first responders at the same time without tying up phone lines that may become overloaded during an emergency.
Viewing alerts for help
Dispatchers and first responders can view alerts using a simple internet browser without installing any special hardware, software or apps. Alerts can also be viewed by mutual-aid agencies so that every responder has access to the same information. QuikHelp alerts can also be viewed on a portable tablet—ideal for when mobile response teams need instant, on-the-fly access.
Free access (as it should be)
First responders don't have to pay anything to access the QuikHelp system--it's paid for by private entities such as schools, hospitals and other business entities that purchase the system and grant dispatchers and first responders free access through a memorandum of understanding.
Accurate location reporting
QuikHelp alerts provide dispatchers and responders with detailed information about where alerts are originating from; this information typically includes:
Outside location info is also provided by displaying a person's location on a GPS map.
Ongoing incident updates
As the incident evolves, any QuikHelp user can send continuous incident updates to dispatchers and responders to provide details about perpetrator location, where people in need of help are hiding and other information. For example, QuikHelp users inside of a building can send the following alert message with their smartphone without having to make a call: "Shooter is wearing a red ball cap on the second floor and is headed down the elevator now." Once this alert information is sent, it can be received almost instantly by on-scene commanders (no phone-in delays) right outside in a command trailer and radioed to tactical teams to make the intercept.
No dispatch relays needed
Because QuikHelp incident info can also be viewed right from within responder vehicles the moment an incident happens, dispatchers don't have to spend time relaying incident details over radio channels that can become congested during an emergency.
When a QuikHelp user sends an alert from their smartphone, it includes their phone number within each alert message so that dispatchers can initiate a callback or a 2-way text session with the alert sender to obtain additional information.
No extensive training
Since QuikHelp works just like a regular web page in a browser, training on how to use it takes less than five minutes. And since there's nothing to install, there's nothing that IT/support staff needs to worry about supporting on an ongoing basis.
Please spread the word today
Encourage your schools, hospitals and businesses in your area to call us to learn more about how they can benefit from QuikHelp. Once they purchase the system and grant you access, you can receive all the benefits that QuikHelp offers to complement your existing response workflow at no cost.
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