THE 911 CRISIS IS GETTING WORSE. ARE YOU PREPARED?
LEARN MORE ABOUT THIS PROBLEM BY READING THE INFORMATION BELOW
WHAT ARE YOU GOING TO DO WHEN YOU CAN'T GET THROUGH?
THIS COULD HAPPEN TO YOU
Imagine that you're at work/school and suddenly, an active-shooter appears out of nowhere and starts shooting. You run and hide under a table. Then, you grab your smartphone and you call 911. But when a dispatcher answers, you're immediately put on hold. "Now what?" you ask yourself as panic sets in. You try to call back but this time, you hear a busy signal. Why? Many just like you are trying to call 911 at the same time causing a 911 system meltdown. This "can't-get-through" problem happens all too often, putting people and responders in danger. Why does this keep happening, you ask?
911 DISPATCHER SHORTAGE
Because of a shortage of dispatchers, many 911 centers are grossly understaffed which is one of the reasons this "can't-get through" problem keeps getting worse. Low pay, long hours, high stress, threats from callers and a complicated work environment make being a dispatcher unattractive in a tight labor market where jobs are plentiful. TAKE THE 911 TEST ABOVE TO SEE HOW MANY DISPATCHERS ARE ON DUTY IN YOUR AREA RIGHT NOW.
911 SYSTEM FAILURES
The existing 911 system fails often. The E911 system "upgrade" that is supposed to fix these problems is only making matters worse by adding more delay and complexity that puts more strain on dispatchers.
Text-to-911 is also problematic because of how it slows down dispatchers even more, it doesn't provide location information to dispatchers, is subject to delivery delays by the cell carriers and isn't directly accessible by first responders.
The Department of Homeland Security recently issued a bulletin warning about how 911 centers are becoming the target of robocallers that can easily overwhelm a 911 center's phone system making it impossible for legitimate callers to get through. Hackers are also stepping up their efforts to disrupt our nation's 911 system by flooding 911 centers with large volumes of fake phone calls.
911 FUNDING PROBLEMS
Most 911 centers are operating in the red and any promised funding usually gets "diverted" to fill other budget shortfalls. Because of the unfunded pension-obligation problem that most municipalities have, experts agree that 911 funding shortfalls will only get worse leaving many 911 centers grossly underfunded.
ACTUAL INCIDENT EXPERIENCE
THIS PROBLEM KEEPS HAPPENING
On August 3, 2019, a mass-shooting occurred at a Walmart store in El Paso, Texas where 22 people were killed. During this time, many tried to call 911 but couldn't get through, including the woman depicted in the video above. She was trapped under a table with the gunman nearby with no way to get help. Please play the video above to appreciate the seriousness of this issue, and then imagine this woman being you.
AN OVERLOOKED SCENARIO
Many schools, hospitals and businesses have done a good job preparing for a potential active-shooter situation but what they haven't thought about is what to do when they can't get through to 911 when such an incident occurs. Because these organizations have a duty to protect employees while at work, not having a plan in place to deal with this scenario could create a significant liability issue for the aforementioned employers.
LANDLINE DITCHERS BEWARE
If you're like many others, you have probably ditched your traditional telephone landline because you have a cell phone. However, if your cell service is down, you won't be able to reach 911 in an emergency. VOIP/internet-based phone services can also make it difficult for 911 dispatchers to know your location even if you are able to reach them by phone.
FIRST RESPONDERS IN JEOPARDY
When people can't get through to 911 with critical incident information that first responders need such as the shooter's description and location, first responders have no idea what they may be getting themselves into when they arrive on scene.
THERE IS A BETTER WAY
StreamQuik offers a supplementary 911 solution called Fast11 that solves this "can't-get-through" problem and other problems outlined herein that benefits both the public and first responders. If you would like to see a demo right over the phone to see what's now possible, feel free to contact us below.
SOLUTION SUMMARY LINKS
Includes the following:
'Unite' integrated communications system
THE SOLUTION: FAST11
For schools, hospitals, businesses and other organizations
Active-shooter, workplace violence incident, fire or other life-threatening incident can happen at any time!
CONTACT: 949.329.8572 ▪ EMAIL: firstname.lastname@example.org
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